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HELP CENTRE

Plans, billing and refunds

Paying, renewing, cancelling and receipts.

  • Follows the app’s screens
  • Read-only connections
  • Support by email
Plans, billing and refundsIn this guide
  • 01PayPlans, billing and refunds
  • 02Renew and cancelPlans, billing and refunds
  • 03Receipts and refundsPlans, billing and refunds

Pay

Choose a plan in Settings → Plan and pay with M-Pesa or a card through Paystack, monthly or yearly.

Renew and cancel

Card payments renew automatically unless you turn renewal off; M-Pesa sends reminders before your plan ends. To cancel, click Cancel plan in Settings → Plan; the plan works until the end of the paid period, and Keep my plan undoes it until then.

Receipts and refunds

Receipts are on the Invoices tab. For a refund, email support@ndovuseolabs.com.

Still need help?

Email support@ndovuseolabs.com with your website and what you were trying to do.